Contact Ugly Stik

Need assistance?

Start with the appropriate contact information below.

Information to include

For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.

Customer support

Email: support@uglysstiik.shop
Phone: 512-993-0043
Support availability: Weekdays 9 AM to 5 PM

Business information

Legal operator: Video Concepts
Business address: 2302 Angus Rd, Charlottesville, Virginia, 22901, United States
Storefront: uglysstiik.shop

Store operator

Ugly Stik is an online store operated by Video Concepts. The official storefront is uglysstiik.shop.

Order timing

Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.